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123.hp.com/Setup – 123 HP Printer Quick Installation and Technical Support for HP Envy, HP Officejet, HP Officejet Pro, HP Deskjet, HP Laserjet, HP Laserjet Pro, HP Pagewide and HP Sprocket Printers using 123.hp.com Call us Right Away for 123 HP Printer Driver Setup and Installation Toll Free: 1-800-806-4515

HP Envy Printer

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HP Officejet Printer

123 hp officejet printers

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HP Officejet Pro Printer

123 hp officejet pro printers

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123 HP Printer Setup Install Basic Hardware & Software Setup

Basic Hardware Setup and Installation:

After unpacking, place the cords firmly into the wall power sockets, without any power strip to prevent any power issues with the device. Once everything is plugged in, you will find the power button on the front left side of the HP Printer. For Instant Support kindly Call US!

The steps to set up the printer for printing are as follows:

  • Switch on the printer by pressing the power button on the left side. Since the printer is initialized for the first time, it may make some noise. Once this is done use the upward/downward arrows to choose language/country/region and then tap OK.

  • The printer screen prompts you to insert the cartridge. Use the cutouts on the sides to lift the top cover. First install the Tri color cartridge as labeled on the back cover of the cartridge. Now using the orange pull tab, remove the tape covering the electrical contacts and ink nozzles.

  • When you load the cartridges in the printer, you will notice that the color on the locking levers match the color on top of the cartridge. Lift, to open the lock lever for the tri-color cartridge. Slide the tri-color cartridge downwards into the slot and make sure the cartridge is placed correctly under the lock lever. Close the lock lever until it snaps into place. Repeat the same process to install the black cartridge.

More Steps..

Software/Drivers Installations:

After setting up your printer/ install the latest from 123.hp.com Printer driver using the driver installation CD. Almost all computer and hardware manufacturers include a group of drivers on a CD for different hardware devices, and often for each of the supported versions of Windows. For example, the driver CD you receive with your printer is likely to contain the drivers for dozens of different printers and not just the printer you purchased. When installing the drivers, make sure you are installing the drivers for your specific printer. Also, make sure you are installing it for the same version of Windows you are running on your computer.

Steps to be followed to install the drivers through the CD.

  • After putting the CD in the ROM drive, go to HP Product 123.hp.com/setup

  • Enter your printer model number, and then click Begin.

  • Click Download, and then click Open, Save, or Run in any window that is displayed, to download the driver to your computer.

  • Double-click the driver file in the browser downloads bar or in the Downloads folder on the computer to launch the driver installation.

  • Follow the instructions to complete the connection setup & driver installation from 123.hp.com

More Steps..

123 HP Setup to print documents – Windows & Mac

Setup To Print Documents (Windows)

  • Load paper in the tray. For more information, see Load media.
  • On the File menu in your software application, click Print.
  • Select the product you want to print to.
  • If you need to change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,Options, Printer Setup, Printer, or Preferences.
  • Click a type of print task in the Printing Shortcuts list. The preset default settings for the shortcuts are displayed.
  • If you change any settings on the Printing Shortcuts tab, you can save your custom settings as a new printing shortcut:
    • Select the shortcut, and then click Save As.
    • To delete a shortcut, select the shortcut, and then click Delete.
  • Click OK.
  • Click Print or OK to begin printing.

Setup To Print Documents (Mac OS)

  • Load paper in the tray. For more information, see Load media.
  • If you are using Mac OS X (v10.4), complete the following steps:
  • From the File menu in your software application, choose Page Setup.
  • Choose the desired printer in the Format for pop-up menu.
  • Specify the page attributes, such as the paper size, orientation, and scaling.
  • Click OK.
  • From the File menu in your software application, choose Print.
  • Make sure the product you want to use is selected.
  • Change the print settings for the option provided in the pop-up menus, as appropriate for your project.

    NOTE: If your computer is using Mac OS X (v10.5), click the blue disclosure triangle next to the Printer selection to access these options.

  • Click Print to begin printing.

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123 HP Support Wireless Installation – Windows & Mac

Wireless Setup The Installer For Windows

  • Save any open documents. Close any applications that are running on your computer.

  • Insert the HP software CD into the CD drive. The CD menu runs automatically. If the CD menu does not start automatically, double-click the setup icon on the HP Software CD.

  • On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions.

  • When prompted, temporarily connect the USB wireless setup cable.

  • Follow the onscreen instructions to complete the installation.

  • Disconnect the USB wireless setup cable when prompted.

Wireless Setup the Installer for Mac OS

  • Connect a USB wireless setup cable to the port on the back of the HP device and then to anyUSB port on the computer.

  • Place the HP software CD into the computer.

  • Double-click the HP Installer icon on the HP Software CD, and then follow the onscreen instructions.
    NOTE: If you cannot find the network name (SSID) and WPA key or WEP passphrase, Contact your network administrator or the person who set up the wireless network.

  • Disconnect the USB wireless setup cable when prompted.

123.hp.com/setup – 123 HP Troubleshooting Hardware & Software Installation

Hardware Installation Troubleshooting

Check the device

  • Make sure that all packing tape and material have been removed from outside and inside the device.
  • Make sure that the device is loaded with paper.
  • Make sure that no lights are on or blinking except the Ready light, which should be
  • If the Attention light is blinking, check for messages on the device control panel.

Check the hardware connections

  • Make sure that any cords and cables that you are using (such as USB cable or Ethernet cable) are in good working order.
  • Make sure that the power cord is connected securely to both the device and to a working power outlet.
  • Make sure that the phone cord is connected to the 1-LINE port.

Check the ink cartridges

  • The product prompts you to align ink cartridges every time you install or replace an ink cartridge. You can also align the ink cartridges at any time from the product’s control panel or by using the HP software installed with the product. Aligning the ink cartridges ensures high-quality output. For more information, see Align the ink cartridges. If the alignment fails, check to make sure the cartridges are installed correctly, and start the ink cartridge alignment. For more information, see Alignment fails.
  • Make sure that all latches and covers are closed properly.

Check the computer system

  • Make sure that your computer is running one of the supported operating systems.
  • Make sure that the computer meets at least the minimum system requirements.

Check the device to ensure the following

  • Power light is on and not blinking. When the device is first turned on, it takes approximately 45 seconds to warm up.
  • The device is in the Ready state, and no other lights on the device control panel are lit or blinking. If lights are lit or blinking, see the message on the device control panel.
  • Ensure power cord and other cables are working, and are firmly connected to the device.
  • All packing tapes and materials are removed from the device.
  • Duplexer is locked into place.
  • Paper is loaded correctly in the tray, and is not jammed in the device.
  • All latches and covers are closed.

hp printer hardware


Software Installation Troubleshooting

Verify installation preliminaries

  • Make sure to use the HP software CD that contains the correct installation software for your operating system.
  • Before installing software, make sure that all other programs are closed.
  • If the computer does not recognize the path to the CD drive that you type, make sure that you are specifying the correct drive letter.
  • If the computer cannot recognize the HP software CD in the CD drive, inspect the HP software CD for damage. You can download the device driver from the HP 123.hp.com (www.hp.com/support).

Check or perform the following

  • Make sure the computer meets the system requirements.
  • Before installing software on a Windows computer, ensure all other programs are closed.
  • If the computer does not recognize the path to the CD drive that you typed, ensure you are specifying the correct drive letter.

Troubleshoot installation issues

  • If the computer cannot recognize the HP software CD in the CD drive, inspect the CD for damage.
  • You can download the device driver from the HP Web site (www.hp.com/support).
  • In the Windows device manager, make sure that the USB drivers have not been disabled.
  • If you are using a computer running Windows, and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on the HP software CD) to perform a clean uninstallation of the device driver.
  • Restart your computer, and reinstall the device driver.

Check the computer system

  • Make sure that your computer is running one of the supported operating systems.
  • Make sure that the computer meets at least the minimum system requirements.
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My printer was getting jammed frequently and I was getting quite irritated. Thankfully, the tech support guys were able to figure out the problem and fix my printer.
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